Admin VA

An Admin Virtual Assistant is your trusted partner for managing vital behind-the-scenes tasks, including schedule coordination, email management, and file organization.

With an Admin VA on your team, you can concentrate on your bigger goals while they ensure your daily operations are seamless and efficient, keeping your business organized and stress-free.

WHAT ADMIN VIRTUAL ASSISTANTS DO

ADMINISTRATIVE SUPPORT

  • Calendar Management

  • Scheduling Appointments

  • Rescheduling Meetings

  • Managing Email Inbox

  • Drafting and Responding to Emails

  • Email Filtering

  • Organizing Files

  • Data Entry

  • Database Management

  • Document Formatting and Proofreading

  • Creating Spreadsheets

  • Preparing Reports

CUSTOMER SERVICE & SUPPORT

  • Responding to Customer Inquiries

  • Handling Live Chat Support

  • Managing Support Tickets and Helpdesk Systems

  • Resolving Customer Complaints

  • Processing Returns and Exchanges

  • Guiding Customers Through Troubleshooting

  • Escalating Complex Issues

  • Offering Product Recommendations

  • Conducting Customer Onboarding

  • Addressing Shipping Inquiries

  • Sending Customer Satisfaction Surveys

  • Managing FAQ Pages and Customer Feedback

OPERATIONS & OFFICE MANAGEMENT

  • Tracking Expenses

  • Generating Invoices

  • Managing Subscriptions

  • Handling Office Supplies

  • Reviewing and Updating Company Policies

  • Drafting Standard Operating Procedures (SOPs)

  • Implementing Document Management Systems

  • Creating Backup Plans for Data

  • Tracking Project Deadlines

  • Preparing Executive Briefings

  • Creating and Managing Forms

  • Managing Office Communications

Qualities to look for in an excellent Admin VA

  • Detail-oriented – Ensures accuracy in scheduling, documentation, and tasks.

  • Organized and efficient – Manages calendars, files, and tasks seamlessly.

  • Strong communication skills – Clearly conveys updates and handles correspondence.

  • Tech-savvy – Proficient in office tools and software for smooth operations.

  • Proactive problem-solver – Anticipates issues and offers improvements.

  • Adaptable and reliable – Adjusts to new tasks while consistently meeting deadlines.

Feeling overwhelmed by endless tasks?

Discover the 300 game-changing tasks you can delegate to a Virtual Assistant and start reclaiming your time!

From digital marketing to admin support, this guide will show you how to streamline your operations and boost productivity.

FREQUENTLY ASKED QUESTIONS

How do I start outsourcing in the Philippines?

1. Discovery Call — Schedule a free consultation with our Outsourcing Specialist to share your VA needs and expectations. We’ll dive deep into understanding your goals and what you’re looking for.

2. Customized Strategy — Within 24 hours, we’ll send you a personalized Strategy Map along with a tailored VA Recruitment Plan for your review and approval.

3. VA Selection Process — We’ll begin screening and interviewing candidates based on your specific requirements, presenting you with a shortlist in about 1-2 weeks.

4. Client Interviews — You’ll have two weeks to review and meet the shortlisted candidates via video call. Our HR Manager will guide these interviews to ensure key details are covered.

5. Hiring & Onboarding — Once you’ve made your choice, we’ll handle the hiring, onboarding, and setup process. We'll introduce your VA to your team, ensuring clear expectations from day one.

6. Getting Started — You’ll begin working with your new VA, supported by our team during the initial adjustment phase to avoid any early hiccups.

7. Ongoing Support — We’ll conduct regular check-ins and performance reviews to ensure your VA is thriving and delivering results. Plus, we offer added benefits to keep your VA motivated and aligned with your goals.

What tasks can I outsource to a VA?

You can delegate almost any task to a Virtual Assistant as long as you're clear on what needs to be done, when it should be completed, and how you want it handled (we’re here to guide you through it!).

Most clients choose VAs skilled in multiple areas like admin support, customer service, and social media management. You can download our FREE Ebook (300 game-changing tasks to outsource to a VA).

Can VAs work in different time zones?

In your free Discovery Call, we’ll need you to specify the work hours and timezone you expect your Virtual Assistant to cover.

These hours will set the standard for your VA’s schedule, and we’ll only present candidates who can align with your requirements.

How much does it cost to hire a Virtual Assistant?

The cost depends on the VA's experience, skill set, and the hours needed for your tasks. After your Discovery Call, we’ll outline all the details and pricing in your personalized Strategy Map.

Discover more answers to your questions and get all the details you need by exploring our full FAQ section.